Since our inception, we’ve always been fixated on our customer obsession, which has driven every decision, every new feature, every product update, and every new product; allowing us to build precisely what our customers need. As a company focused on innovation, we prioritize collaboration and partnerships over anything else, which has also aided our growth. Recently we announced our partnership with IDVerse, which was a big step for us as the industry problem we’re all in the industry to solve is bigger. Hence, we’ve thrived on collaboration, constantly innovating, growing, and expanding across regions as a trusted Data Infrastructure Provider.
During this year’s Customer Service Week, we take a moment to reflect on our journey. While much lies ahead, it’s worth celebrating the inclusive verification products we’ve built, the significant impact of our reach, and the milestones we’ve achieved. Beyond providing verification solutions, we’ve contributed to addressing the identity crisis in Africa and collaborated with various governments across the continent to develop a digital data infrastructure. Every day, we’re moving closer to creating a unified identity system for Africa.
It’s important to recognize that none of our incredible achievements over the past few years would have been possible without YOU! Starting with Identitypass, which is just one part of the global data infrastructure Prembly has built from the ground up, founded on TRUST. Since then, we’ve developed five other globally recognized products that support businesses in both emerging and developed markets. Each product is designed with one goal in mind: to make your life easier as you grow and transact across borders!
From identity verification to compliance solutions, to no code verification tools to advanced AML solutions to Background Checks we tailor our solutions to meet evolving business needs. Again, Customer Obsessed are we!
Before we wrap this up, let’s look at where we are compared to projections and industry trends…
According to industry trends, the future is moving toward greater adoption of biometric verification, blockchain integration, unified platforms, and customer-centric compliance solutions, and at Prembly, we’re not waiting for these trends to catch up, we’re already there!
Biometric Verification: Our advanced biometric verification systems, including our Biometric Dynamism technology, go beyond traditional methods by incorporating dynamic, and unpredictable elements that are much harder for fraudsters to predict.
This significantly enhances security and reduces fraud by up to 50%, according to studies by Javelin Strategy & Research. Read more about Prembly’s Biometric Dynamism HERE.
Blockchain Integration & Compliance: Prembly’s unified platform, launched in June 2023, incorporates all forms of compliance and verification solutions, offering seamless access to data for businesses looking to expand into new regions or streamline safe and secure onboarding operations and carry out all forms of verification. Our commitment to supporting businesses every step of the way, made room for a compliance advisory service to ensure our customers are well-equipped to operate in the region or industry they are.
In addition to the above, our Single Sign-On (SSO) solution is a prime example of our forward-thinking approach, making it easier for businesses to access the data and tools they need in one place; from global background checks to no code verification tools, to advanced AML checks and KYC/KYB solutions, it’s a single signon!
While we can go on and on about us, our customer obsession won’t let us. It has always been about our customers, about the markets we serve, which also brings me to our game-changing merger!
You already know we recently merged with Peleza a leading background checks company in East Africa, making us a Data Infrastructure Powerhouse, serving both emerging and developed markets with deeper access to data points across both markets. This decision was driven by our customer-first mindset, not a focus on competitors.
Now, businesses—including our competitors—can source data for all types of verifications via a single sign-on. As data custodians, we’re ahead of the curve, anticipating the growing demand for unified platforms to streamline operations and expand into new markets.
We set out to be customer-obsessed while being a part of the identity solution in the world we won’t detour on that course, focusing on what’s not. One of our customers who uses our verification plugin via WordPress said he loves how we’re a step ahead – and that in itself is enough for us!
In case you missed it, our verification plugin is available on WordPress, making verification easier and more accessible for businesses of all sizes. It’s never been about competition for us—it’s about giving customers the tools they need to succeed, from easy access to seamless integrations to access to a global data infrastructure!
Learn more about our WordPress verification plugin HERE, Download HERE.
In summary, there are so many more achievements ahead and we are always grateful for the opportunity to serve you our incredible customers. Here’s to more commitment to going Above and Beyond.
Happy Customer Service Week 2024!
About Prembly
Leading the Way Across Emerging & Developed Markets!
Trusted by global brands like BOLT, DHL, and the London Stock Exchange we provide seamless and secure data infrastructure for KYC, KYB, AML, CFT, and Background Checks, all backed by our advanced data infrastructure!
Learn more: www,prembly.com
Talk to sales: [email protected]
