One of the most important factors in bringing potential clients into the business environment is efficient and effective identity verification. It is undeniably true that there is a difference between a prospective customer abandoning the onboarding process because they feel it is too rigid and a consumer that moves smoothly through the process to completion.
The combination of a frictionless customer experience with robust customer identity protection acquires critical relevance, especially in the context of the onboarding procedure, given the recent rise in incidents of online fraud and identity theft.
This comprehensive research explores the strategic solutions that empower businesses to strike the ideal balance between building a user-friendly and uncomplicated onboarding process while still safeguarding the safety of their customers.