Tendar x Prembly
Tendar x Prembly

Loan and BNPL Payment Platform Tendar Reduces Onboarding Friction with Identitypass

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In 2023, Tendar embarked on a mission to revolutionize Africa’s financial and lending sector with its innovative Lending as a Service (LaaS) solution. Founded by Ayo Onasanya and supported by a team of industry experts, Tendar is reshaping how businesses and loan applicants access and manage financial resources. Given the platform’s cutting-edge features—ranging from Merchant Management and Comprehensive Wallet Activity to Advanced Analytics and Buy Now, Pay Later (BNPL) services—a seamless verification process was essential to ensure users could easily onboard and take full advantage of these offerings.

About Tendar

Tendar spotlight
Tendar spotlight

At the heart of Tendar’s platform is its credit scoring and decision system, designed to streamline the assessment of borrower creditworthiness. Powered by AI, the system analyzes factors such as payment timeliness, credit utilization, and bankruptcy records to predict future behaviors. Tendar’s core strength lies in delivering personalized solutions for modern lenders, offering a comprehensive range of services that simplify the loan process.

In addition to its lending solutions, Tendar is also pioneering the BNPL model for businesses in Africa. Recognizing the unique financial challenges faced by companies in the region, Tendar offers customizable financing solutions tailored to meet those specific needs.

One standout feature of Tendar’s platform is its direct debit functionality, which allows lenders to effortlessly retrieve loans, ensuring timely repayments and promoting financial stability for businesses. This personalized approach to collections helps lenders manage risk, minimize losses, and maintain positive relationships with borrowers, all while adhering to strict regulatory requirements.

Why Tendar Partnered with Identitypass

As one of Africa’s leading BNPL providers, Tendar knew that a seamless onboarding process was key to its success—but not at the expense of security and compliance. For any lending organization, the effectiveness of its customer onboarding and recovery systems is critical. Tendar needed a solution that would allow it to verify customers efficiently while ensuring that applicants met the required credit standards from the outset. This would, in turn, allow lenders to recover loans more easily, ensure timely repayments, and enhance business stability.

After evaluating several identity verification solutions, Tendar chose to partner with Identitypass. Identitypass offered a dynamic suite of data and document verification services, covering countries across the globe. Its flexibility gave Tendar access to a wide range of verification options, allowing the company to block high-risk loan applicants automatically, even before they reached the costly identity verification (IDV) stage.

The Results

Bearing in mind the technicalities involved in the loan and BNPL sector, Tendar’s team was on the verge of searching for the most appropriate identity verification solution that ticks all their boxes. After evaluating several tools, Tendar chose Identitypass for its dynamic and data and document verification solutions which cover all countries across the globe.

With Identitypass, Tendar has transformed its debt recovery process by leveraging advanced technology. The solution enables seamless access to debtors, automates workflows, and streamlines the collections process. By integrating Identitypass, Tendar has empowered businesses in the loan space to better manage risk, minimize losses, and maintain positive relationships with borrowers—all while staying compliant with regulatory requirements.

About Identitypass

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Identitypass Dashboard

Identitypass is a global leader in verification, compliance, and security infrastructure. We provide businesses with the ultimate KYC and compliance experience, offering tools that help companies verify identities, gain deeper customer insights, and prevent fraud. Our technology uses data from authentic, government-issued identifiers and AI-powered algorithms to offer seamless and secure identity verification.

Our services extend across emerging markets, enabling digital businesses to onboard more customers, expand beyond their borders, and transact globally with confidence. Whether through data, document, or biometric verification, Identitypass ensures that businesses remain compliant and protected from ID theft and fraud.

With a diverse range of service offerings, Identitypass supports hundreds of brands in sectors such as Fintech, Insurance, Mobility, E-commerce, HR management, and Crypto. We help businesses improve their customer onboarding and verification processes, ensuring both security and efficiency.

Get started with our data, document, and Biometric verification solutions here.